LIVE CHAT is a brilliant feature when you’re running a website and trying to make sure that people are being provided help to use your site or ask questions to help them reach a goal. If you’re taking applications through your website or would like to offer prospective parents the opportunity to chat through their needs in a way that is becoming more and more helpful to end users then this is a really useful tool.

We have integrated Olark into our Schudio School Website CMS to empower you to meet these users right where they’re at and the system comes with some great features built in. Their system allows you to have a small widget sat on your website that allows users to chat to you when you’re available to guide them through an application process or answer any questions they may have.

Chat with Your Users

Engaging with prospective students and parents through your website can be invaluable and while they’re browsing your site is a key time to grab them and make sure they can find what they need. This is really helpful for users that need a little bit of guidance to find the right place they need to be or much more commonly, need just a little reassurance from a real person before making the step of contacting you or applying for a place at your school or college. By integrating live chat into your website you make a great leap forward in this area.

You can set the times that you’re available and users will be directed to your contact form during the hours you’re not around so you never miss an enquiry.

Customise the Look & Feel

Olark gives you options to customise the widget they provide so that the look and feel go perfectly with your website and really make users feel that you are there for them if they need any additional help using your website.

We’ll Install for You

For a small charge we’ll get it all set up for you. You set up an account with Olark using the link we send you, send us your login details and we’ll do the rest.

Cost

The set up cost for Schudio clients to integrate this to your website is currently discounted to just £150+vat (normally £250+vat) plus the Olark fee for your account (from FREE to $44 per month depending on the level you choose – you should be fine with a free account!)

Why is this a Paid Feature?

Every so often we add a new feature to the system that requires a bit of additional work to get it set up for each individual client and it is only suitable for certain clients. It’s really rare but when we do this we offer the option to install this feature to schools and colleges that are looking to utilise this option.

We wouldn’t build something like this ourselves because Olark is a brilliant tool and when there is a feature rich product that we can plugin for you then we will do that rather than reinvent the wheel.

We will make sure that in the rare instances we offer this kind of feature that the price is very reasonable and truly reflects the level of work to get the installation live.